SRTi

SRTi are the trusted in-field support team for your operation

Mercantile/Recoveries

SRTi will build a team of highly professional and experienced field personnel to cover all aspects of Recoveries and Mercantile tasks.

Field Calls
In Victoria we provide a quality operation with a network of experienced field personnel. SRTi will be able to quickly and effectively assess an individual’s circumstances and the potential for debt and asset recovery.
SRTi’s professional team are also able to verify essential information such as residence, employment, asset location, insurance, conduct field interviews and pre-disconnection discussions.

Asset Repossession
SRTi’s personnel have gained much experience over many years and have kept up to date with training, maintained full awareness of the latest regulatory guidelines and legislation, enabling us to take on the most challenging of asset recovery assignments.

By fully preparing a repossession strategy based on detailed instructions, legal requirements and adopting the best practice guidelines, STRI ensures that personnel in the field are fully prepared and there is the maximum opportunity for recovery success.

Asset location
Thanks to SRTi our Agents are experienced and fully compliant in relation to state and federal regulatory requirements.

Our agents work on a round table approach where every job is a team effort, and all team members will assist each other to complete the task. This, in turn, will limit the downtime when re-assigning projects and assignments to different areas. SRTi’s quality file control system offers real peace of mind and is stable, effective and consistent.

Mortgagee in Possession
SRTi operates closely with mortgagers offering an integrated field service team offering a quality service to any financial institutions in the delivery of all mortgage related field services. These services include initial occupancy field calls, document serving, lock change, eviction, supervised access, security, and a range of miscellaneous support services. The team at SRTi are acutely aware of the fragile nature of mortgagee recovery services and work to ensure all people are treated with sensitivity throughout the process. Equally, SRTi will ensure that the client’s image and status are fully protected.

Asset Protection
SRTi is your trusted partner for asset protection/security services. We understand that your assets are highly valued to you and your business, which is why we provide the best asset protection service thanks to our dedicated team of 6 security service personnel will ensure your assets remain safe.

Our team is on standby to step in and secure property at short notice. This includes a physical presence and/or CCTV. (Usually a combination).

Our team of highly trained, professional and fully experienced security personnel are equipped with the latest security technology and techniques to prevent theft, vandalism, and other threats.

We work closely with you to assess your unique security requirements and create a dedicated plan that addresses all possible risks and vulnerabilities relating to trespass and legalities surrounding 3rd party possession of the property.

SRTi’s primary team possess full training regarding the use of force, appropriate and lawful.

Lines of communication and reporting are strictly contained and adhered to and each team member is trained in media interaction and privacy constraints.